Conflict Resolution as a Key to a Successful Team Essay...

Conflict Resolution as a Key to a Successful Team Team conflict is difficult to avoid when two or more people are forced to make a unanimous decision on an issue. Numerous factors contribute to how people think, and when people dont think alike an aurguement is inevitable. Conflict can result in a negative experience if the team members are unable to resolve issues due to incompatible ideas, but can be turned into a positive experience by following a process designed to address and resolve each level of the dispute. The three key points that can be derived from Capozzolis article are (1) that conflict is inevitable when two or more people are working together; (2) that conflict can be either†¦show more content†¦The important issue, however, is not whether or not a conflict exists, but how it is handled once it is identified. Conflict can be detrimental to the team effort when it is not addressed quickly, but allowed to grow and widen the gap between those team members whose opinions differ from each other. This tension can lead to decreased productivity and low team spirits, which can negatively affect the entire organization. On the other hand, if conflict is identified and addressed by following a structured process and by involving everyone affected by the conflict, it can result in personal progress for all team members. Another benefit of this progress is the discovery of an actual solution to the initial problem is derived from the conflict. This type of successful resolution can strengthen a team and solidify unity among its members. The five steps involved in conflict resolution include the following: First, the specific cause of the dispute must be identified. Second, once the discussion is underway, it is important that each party get the opportunity to uninterruptedly argue its viewpoints. 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